Company Rating
Payless Car Rental
757 Ratings
217 Reviews
 
Overall Rating:
Promptness of Service
Rate Quote Honored
Staff Knowledge
Staff Courteousness
Vehicle Availability
Vehicle Satisfaction
Value
Would Rent Again
Recommend to Others
Real Reviews / Real Renters
Only problem at Las Vegas, was that the cars were NOT ready for pickup. We had to wait around 15 minutes along with 6 others and had to go up to the window to ask a second time before we got the car. That was not good service. Normally, I get my car immediately once we get to the garage from other companies.
Renter Review
Great
Renter Review
You are renting with » Payless Car Rental
Return to Rental Center

Payless Car Rental Policies & Insurance

Santo Domingo - Francisco Peynado Rental Policies

Click on a rental policy for more details
Additional Driver
Additional Drivers must meet the minimum age requirements, present a valid driver's license and credit card. All location policies that apply to the renter will also apply to the additional driver.

Additional driver surcharge is $ 2.00 per day.
Spouse Free of Charge

After hours returns
After hours returns are not permitted.

Age Requirements
Renter must be 25 years of age with a valid drivers license and major credit card in his/her own name.

Collision Damage Waiver/Responsibility for Vehicle Damage
Collision Damage Waiver/Responsibility for Vehicle Damage:

If you do not purchase Collision Damage Waiver, you are responsible for all damage to the rented vehicle.

If you purchase Collision Damage Waiver, we will waive all, or a portion of, our right to collect from you for damage to the rented vehicle caused by collision or upset. The amount of your responsibility varies according to the type of vehicle you rent. We will not waive our right to collect for comprehensive losses such as fire, theft, vandalism, flood, hail, or acts of God. In addition there are other exclusions from Collision Damage Waiver. Please read the back of the Payless Rental Agreement for a complete list of exclusions.
Collision Damage Waiver/Responsibility for Vehicle Damage:

If you do not purchase Collision Damage Waiver, you are responsible for all damage to the rented vehicle.

If you purchase Collision Damage Waiver, we will waive all, or a portion of, our right to collect from you for damage to the rented vehicle caused by collision or upset. The amount of your responsibility varies according to the type of vehicle you rent. We will not waive our right to collect for comprehensive losses such as fire, theft, vandalism, flood, hail, or acts of God. In addition there are other exclusions from Collision Damage Waiver. Please read the back of the Payless Rental Agreement for a complete list of exclusions.

CDW is optional; your personal auto policy may cover damages to the rened vehicle. Check with your insurer if you are uncertain.

CDW Costs for All Cars:
$10.95 per day - with $1,500 USD deductible
$17.95 per day - with Zero deductible and $300.00 deductible for Jeeps, minivan

Debit Cards
Debit Cards are are accepted only if you purchase our collision damage waiver (CDW) . The estimated amount of the rental plus $300.00 will be authorized against your debit card at the time of rental. These funds will no longer be available for your immediate use and may take up to 14 days, depending on your bank, to become available. We will not be responsible for any returned checks or insufficient fund charges related to this process.

Driving Directions
From the aiport take las americas ave. north, toward the city of Santo Domingo, merge onto the 27 de febrero ave. to maximo gomez, make a left on George washington,ave. When you reach the malecon make another left. Continue straight ahead untill you see payless sign.

Fuel Policies/Refueling Charges
All vehicles are rented with a full tank of gasoline and must be returned full.

Geographical Restrictions / Mileage Limitations
Use of the vehicle is restricted to the Dominican Republic.

Grace Period
Rental is based on a 24-hour period. The client receives a 59-minute grace period. If he/she keeps the vehicle after this time, an hourly rate will apply from minute one.

Hold Policy
It is the policy of Payless to have the confirmed vehicle available during normal business hours for the calendar day of the scheduled arrival.

Hours of operation
Sun 8:00AM - 6:00PM
Mon 8:00AM - 8:00PM
Tue 8:00AM - 8:00PM
Wed 8:00AM - 8:00PM
Thu 8:00AM - 8:00PM
Fri 8:00AM - 8:00PM
Sat 8:00AM - 8:00PM

Liability Insurance
Liability Insurance protects you against claims for injury you cause to third persons or their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and Country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle.

IF AT THE TIME OF RENTAL THE CUSTOMER CANNOT PRESENT PROOF OF COVERAGEFOR DOMINICAN LIABILITY INSURANCE HE/SHE WILL BE REQUIRED TO PURCHASE LIABILITY AS A CONDITION OF RENTAL. INTERNATIONAL TRAVELERS SHOULD BE PREPAREDTO PRESENT VALID PROOF OF CONFORMING COVERAGE INCLUDING A DESCRIPTION OF COVERAGE OF THE LIABILITY LIMITS.

Supplemental Liability Insurance (SLI) You can purchase Supplemental Liability Insurance (SLI) at $8.95 per rental day. If you do, your liability coverage increases to as much as $1million combined single limit for each accident. This coverage greatly expands your liability protection, perhaps even beyond your own personal auto policy. Restrictions apply, ask for a copy of an SLI brochure at the rental counter.

Location Address
Ave. George Washington #151
Esq. Francisco Peynado
Santo Domingo


Dominican Republic

One Way Rental
One way rentals are permitted to the following Payless locations:

Francisco Peynado to Santo Domingo Airport - drop fee $25.00
Francisco Peynado to Puerto Plata Airport - drop fee $80.00

Payment Information
The following are accepted forms or payment:

American Express
Carte Blanche
Diners Club
Discover/NOVUS
MasterCard
Visa

Credit Card Hold: The estimated amount of the rental plus $300.00 will be authorized against your credit card at the time of rental.

Debit Cards are are accepted only if you purchase our collision damage waiver (CDW) . The estimated amount of the rental plus $300.00 will be authorized against your debit card at the time of rental. These funds will no longer be available for your immediate use and may take up to 14 days, depending on your bank to become available. We will not be responsible for any returned checks or insufficient fund charges related to this process.

Cash Rentals:
Cash is not accepted for qualification at the time of rental, you must present a credit or debit card in your own name. cash is accepted for payment at the end of the rental.
Accepted for payment at the end of rental.

Vouchers:
Not accepted

Personal Accident Insurance/Effects Coverage
Not offered at this time

Requirements and Restrictions
All drivers must meet the renting location's minimum age requirements, have a valid drivers license, clean driving record, and present a major credit card in his/her own name at the time of rental. See also age, drivers license, driving records, and credit cards.

Local Renters must meet our minimum age requirements; present a valid photo driver's license and credit card in his/her own name and proof of transferable liability insurance.
In addition local renter must has local ID.

QUALIFICATIONS FOR RENTERS FROM COUNTRIES OUTSIDE THE UNITED STATES:
- Must have a valid drivers license from renters/drivers country of origin.
- Must have a valid passport.
- Must have a valid international drivers license if the drivers license of origin is not in Roman alphabet.
- Payless requires written proof in English of liability insurance covering injury to third persons or their property and collision and comprehensive insurance covering any Payless vehicle while on rent. Written proof should include the name and address of the insurer and the policy number.

Roadside Assistance Program

Shuttle Information
No shuttle service provided.

Special Equipment
Child Seat Infant - $5 per day
Child Seat Toddler - $5 per day

Taxes and Fees
1.5% State Tax
0.50 cent per day Road Service Assistante
16% Government Tax

Age Requirements
Minimum Age: NONE
Age NONE to -


Optional Charges and Coverage