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Payless Car Rental
757 Ratings
217 Reviews
 
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Real Reviews / Real Renters
Only problem at Las Vegas, was that the cars were NOT ready for pickup. We had to wait around 15 minutes along with 6 others and had to go up to the window to ask a second time before we got the car. That was not good service. Normally, I get my car immediately once we get to the garage from other companies.
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Payless Car Rental Policies & Insurance

San Juan, Puerto Rico Rental Policies

Click on a rental policy for more details
Additional Driver
Additional drivers are allowed at most locations and there may be an additional fee if state law permits. They must meet the minimum age requirements, present a valid photo drivers license and credit card in his/her own name. All location policies that apply to the renter will also apply.

Additional driver surcharge $6.95 per day.
Exemption/no charge: Spouse

After hours returns
After hour returns are not permitted.

Age Requirements
Renter must be 25 years of age with a valid photo driver's license and major credit card in his/her own name.
Ages 21-24 add $9.95 per day surcharge.Underage surcharge will not appear in total pricing.
Ages 21-24 may rent economy and compact vehicles only.

Collision Damage Waiver/Responsibility for Vehicle Damage
CDW/LDW cost:

$14.95 per day with a $500 deductible for Economy, Compact, Intermediate, Standard, and Full Size vehicles.
$14.95 per day, with a $700 deductible for Minivans and Specialty vehicles.

$18.95 per day with a $250 deductible for Economy, Compact, Intermediate, Standard, and Full Size vehicles.
$18.95 per day with a $350 deductible for Minivans and Specialty vehicles.

CDW/LDW is not available for Convertible vehicles.

If you do not purchase Collision Damage Waiver, you are responsible for all damage to the rental vehicle. If you purchase and pay for Collision Damage Waiver, we will waive all, or a portion of, our right to collect from you for damage to the rented vehicle caused by collision or upset. The amount of your responsibility may vary according to the type of vehicle you rent.

Even if you purchase Collision Damage Waiver we will not waive our right to collect for comprehensive losses such as fire, theft, vandalism, flood, hail, or acts of God. In addition there are other exclusions from Collision Damage Waiver, such as causing damage to the rented vehicle while intoxicated, racing or by your willful or intentional actions. Please read paragraph 5 of the Rental Agreement for a complete list of exclusions.

CDW is optional only when presenting a major credit card that extends rental car CDW protection to Puerto Rico or if the renter provides written proof of auto liability and physical damage insurance coverage extended to Puerto Rico. All credit card coverage and insurances are subject to verification and acceptance at rental counter. If neither stipulation is met, and optional coverage is not purchased, we can elect not to rent to you

Debit Cards
Accepted. Cards must display a VISA/MasterCard Logo. The estimated amount of the rental plus an additional amount of $500.00 or $800.00 (depending on car type) will be assessed against your debit card at the time of rental. These funds will no longer be available for your immediate use and may take up to 14 days, depending on your bank, to become available. We will not be responsible for any returned check(s) or insufficient fund charges or bank fees related to this process

Driving Directions
From the East Coast: Take road #3 West to road #26 West (Baldority de Castro) toward the Airport. Follow the signs to the eixt for Ave. Los Angeles, which will be on your left, go under the overpass and on the second traffic light make a "U" turn to Carolina (you will be on #26 East). Take the first exit on this road, which is Marginal los Angeles. We are located on your right hand side.

Coming from the West Coast: Take road #26 East (Baldority de Castro Ave), go passed the airport exit, and continue to Carolina. After the overpass, keep right and take the second exit to the right, which will be Marginal Los Angeles. We are located straight ahead on Marginal Los Angeles, on the right.

Fuel Policies/Refueling Charges
All vehicles are rented with a full tank.

OPTION 1 BUY A TANK
Vehicle is rented with a full tank. Purchase a full tank of fuel at the time of rental, bring the vehicle back with fuel at any level. Credit will not be issued for unused fuel.

OPTION 2 WE FILL THE TANK
Vehicle is rented with a full tank. Bring the vehicle back full to avoid a charge or Payless will refuel your vehicle based on the miles driven or level of the tank. A refueling service fee will apply per gallon.

Geographical Restrictions / Mileage Limitations
Driving is restricted to main island, Puerto Rico.

Grace Period
Rental is based on a 24-hour period. The client receives a 59-minute grace
period. If he/she keeps the vehicle after this time, an hourly rate will apply from minute one.

Hold Policy
.It is the policy of Payless to have the confirmed vehicle available during normal business hours for the calendar day of the scheduled arrival.

Hours of operation
Sun 5:00AM - 11:00PM
Mon 5:00AM - 11:00PM
Tue 5:00AM - 11:00PM
Wed 5:00AM - 11:00PM
Thu 5:00AM - 11:00PM
Fri 5:00AM - 11:00PM
Sat 5:00AM - 11:00PM

Liability Insurance
Liability Insurance

Liability Insurance protects you against claims for injury you cause to third persons or their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and Country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle."



SUPPLEMENTAL LIABILITY INSURANCE

SLI - $9.95 per day
You can purchase Supplemental Liability Insurance (SLI). SLI increases liability coverage to an amount up to $1 million combined single limit for each accident (the amount depends on which Payless location makes the rental; rates vary. This coverage expands your liability protection, perhaps even beyond your own personal auto policy. SLI is an optional product and its purchase is not a condition of rental.

Location Address
Baldorioty de Castro Ave
Marginal Los Angeles #100 KM 9.9
Carolina
PUERTO RICO
00979
Puerto Rico

One Way Rental
One way rentals are not permitted.

Payment Information
The following are accepted forms of payment:

American Express
Discover
Visa
Master Card
Carte Blanche
Diners Club

The estimated amount of the rental plus an additional security deposit will be assessed against your credit card at the time of rental.

DEPOSITS
EC - FC $500
ALL OTHER VEHICLES $800

DEBIT CARDS:
Accepted. Cards must display a VISA/MasterCard Logo. The estimated amount of the rental plus an additional amount of $500.00 or $800.00 (depending on car type) will be assessed against your debit card at the time of rental. These funds will no longer be available for your immediate use and may take up to 14 days, depending on your bank, to become available. We will not be responsible for any returned check(s) or insufficient fund charges or bank fees related to this process

CASH RENTALS not accepted

VOUCHERS not accepted

Personal Accident Insurance/Effects Coverage
Not offered at this time.

Requirements and Restrictions
All drivers must meet the renting location's minimum age requirements, have a valid driver's license, clean driving record, and present a major credit card in his/her own name at the time of rental. See also age, driver's license, driving records, and credit cards.
QUALIFICATIONS FOR RENTERS FROM COUNTRIES OUTSIDE THE UNITED STATES:
- Must have a valid drivers license from renters/drivers country of origin.
- Must have a valid passport.
- Must have a valid international drivers license if the drivers license of origin is not in Roman alphabet.
- Payless requires written proof in English of liability insurance covering injury to third persons or their property and collision and comprehensive insurance covering any Payless vehicle while on rent. Written proof should include the name and address of the insurer and the policy number.

Roadside Assistance Program

Shuttle Information
Shuttle service is provided to and from the airport. Proceed to shuttle at designated car rental pickup area.

Special Equipment / Disabled Drivers
Child Seat Infant / Toddler - $8.99 per day up to a maximum of $44.99 for the full term of the rental.

GPS system, based on availability, $9.95 per day.

Taxes and Fees
Recovery Fee... 10% of Time & Mileage
License Fee... $0.94 per day.

Age Requirements
Minimum Age: NONE
Age NONE to -


Optional Charges and Coverage