Payless Car Rental
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757 Ratings
217 Reviews
217 Reviews
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Real Reviews / Real Renters
Only problem at Las Vegas, was that the cars were NOT ready for pickup. We had to wait around 15 minutes along with 6 others and had to go up to the window to ask a second time before we got the car. That was not good service. Normally, I get my car immediately once we get to the garage from other companies.
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You are renting with » Payless Car Rental
Payless Car Rental Policies & Insurance
Orlando, FL Rental Policies
Click on a rental policy for more details
- »Hours of Operation
- »Additional Driver
- »After Hours Return
- »Age Requirements
- »Collision Damage Waiver/Responsibility for Vehicle Damage
- »Debit Cards
- »Fuel Policies/Refueling Charges
- »Geographical Restrictions / Mileage Limitations
- »Grace Period
- »Hold Policy
- »Important Policy Information
- »Liability Insurance
Hours of Operation
Sun 6:00AM - 1:00AM
Mon 6:00AM - 1:00AM
Tue 6:00AM - 1:00AM
Wed 6:00AM - 1:00AM
Thu 6:00AM - 1:00AM
Fri 6:00AM - 1:00AM
Sat 6:00AM - 1:00AM
Mon 6:00AM - 1:00AM
Tue 6:00AM - 1:00AM
Wed 6:00AM - 1:00AM
Thu 6:00AM - 1:00AM
Fri 6:00AM - 1:00AM
Sat 6:00AM - 1:00AM
Additional Driver
All drivers must meet our minimum age requirements, present a valid photo drivers license and credit card in his/her own name. All location policies that apply to the renter will also apply.
Additional driver fee: $ 10.00 per day per additional driver.
Additional driver fee: $ 10.00 per day per additional driver.
After Hours Return
Vehicles may be returned 24 hours a day. Shuttle service to the airport is available 24 hours a day.
Age Requirements
Renter must be 25 years of age with a valid drivers license and a major credit card in his/her own name.
Renters 21 through 24 years of age with a valid drivers license and a major credit in his/her own name - add an additional $15.00 per day surcharge. Underage surcharge will not appear in total pricing.
Renters 21 through 24 years of age may rent Economy , Compact, Intemediate, Standard and Full Sized cars only.
Renters 21 through 24 years of age with a valid drivers license and a major credit in his/her own name - add an additional $15.00 per day surcharge. Underage surcharge will not appear in total pricing.
Renters 21 through 24 years of age may rent Economy , Compact, Intemediate, Standard and Full Sized cars only.
Collision Damage Waiver/Responsibility for Vehicle Damage
If you do not purchase Collision Damage Waiver, you are responsible for all damage to the rented vehicle.
If you purchase Collision Damage Waiver, we will waive all, or a portion of, our right to collect from you for damage to the rented vehicle caused by collision or upset. The amount of your responsibility varies according to the type of vehicle you rent. We will not waive our right to collect for comprehensive losses such as fire, theft, vandalism, flood, hail, or acts of God. In addition there are other exclusions from Collision Damage Waiver. Please read the back of the Payless Rental Agreement for a complete list of exclusions.
CDW is optional. Your personal auto policy may cover damage to the rented vehicle, check with your insurer if you are uncertain. We can elect not to rent to you if you do not present proof of auto liability and physical damage insurance coverage.
$16.99 per day for all cars except MVAR, STAR, & SFAR at $19.99 per day.
If you purchase Collision Damage Waiver, we will waive all, or a portion of, our right to collect from you for damage to the rented vehicle caused by collision or upset. The amount of your responsibility varies according to the type of vehicle you rent. We will not waive our right to collect for comprehensive losses such as fire, theft, vandalism, flood, hail, or acts of God. In addition there are other exclusions from Collision Damage Waiver. Please read the back of the Payless Rental Agreement for a complete list of exclusions.
CDW is optional. Your personal auto policy may cover damage to the rented vehicle, check with your insurer if you are uncertain. We can elect not to rent to you if you do not present proof of auto liability and physical damage insurance coverage.
$16.99 per day for all cars except MVAR, STAR, & SFAR at $19.99 per day.
Debit Cards
Debit cards are accepted from renters 25 years of age or older. Must show proof of valid bodily injury and property liability at the time of rental. Debit cards are not eligible for the rental of SUVs, convertibles or other special equipment.
Eligible debit cards must have the Visa, Mastercard or Discover logo. Stored value / prepaid / gift cards are not acceptable to qualify for rental.
The estimated amount of the rental plus an additional amount of $350.00 will be assessed against your debit card at the time of rental. These funds will no longer be available for your immediate use and may take up to 14 days, depending on your bank, to become available. We will not be responsible for any returned checks or insufficient fund charges or bank fees related to this process.
Rental must be in reservation name. Reservation may not be altered at the time of rental.
A confirmation of your reservation does not mean that your debit / check card is acceptable.
Eligible debit cards must have the Visa, Mastercard or Discover logo. Stored value / prepaid / gift cards are not acceptable to qualify for rental.
The estimated amount of the rental plus an additional amount of $350.00 will be assessed against your debit card at the time of rental. These funds will no longer be available for your immediate use and may take up to 14 days, depending on your bank, to become available. We will not be responsible for any returned checks or insufficient fund charges or bank fees related to this process.
Rental must be in reservation name. Reservation may not be altered at the time of rental.
A confirmation of your reservation does not mean that your debit / check card is acceptable.
Fuel Policies/Refueling Charges
OPTION 1 BUY A TANK
Vehicle is rented with a full tank. Purchase a full tank of fuel at the time of rental, bring the vehicle back with fuel at any level. Credit will not be issued for unused fuel.
OPTION 2 WE FILL THE TANK
Vehicle is rented with a full tank. Bring the vehicle back full to avoid a charge or Payless will refuel your vehicle based on the miles driven or level of the tank. A refueling service fee will apply per gallon.
Vehicle is rented with a full tank. Purchase a full tank of fuel at the time of rental, bring the vehicle back with fuel at any level. Credit will not be issued for unused fuel.
OPTION 2 WE FILL THE TANK
Vehicle is rented with a full tank. Bring the vehicle back full to avoid a charge or Payless will refuel your vehicle based on the miles driven or level of the tank. A refueling service fee will apply per gallon.
Geographical Restrictions / Mileage Limitations
Use of the vehicle is restricted to the state of Florida. Violation of the restriction will result in a mileage charge of .30 cents per mile for each mile driven during the duration of your rental.
Grace Period
Rental is based on a 24-hour period. The client receives a 59-minute grace period. If he/she keeps the vehicle after this time, an hourly rate will apply from minute one.
Hold Policy
It is the policy of Payless to have the confirmed vehicle available during normal business hours for the calendar day of the scheduled arrival.
Important Policy Information
*** Non-smoking vehicles are not available ***
The estimated amount of the rental plus $350.00 will be authorized against your credit card at the time of rental. on-smoking vehicles are not available
The estimated amount of the rental plus $350.00 will be authorized against your credit card at the time of rental. on-smoking vehicles are not available
Liability Insurance
.Liability Insurance protects you against claims for injury you cause to third persons or their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and Country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle."
Local renters / Florida residents must show proof of auto liability and physical damage insurance coverage. Proof should include the name and address of the insurer and the policy number. We can elect not to rent to you if you do not present the required proof of insurance coverage.
Supplemental Liability Insurance (SLIA) You can purchase Supplemental Liability Insurance (SLIA) at $12.99 per rental day. If you do, your liability coverage increases to as much as $1 million combined single limit for each accident. This coverage greatly expands your liability protection, perhaps even beyond your own personal auto policy. Restrictions apply; ask for a copy of an SLIA brochure at the rental counter.
Local renters / Florida residents must show proof of auto liability and physical damage insurance coverage. Proof should include the name and address of the insurer and the policy number. We can elect not to rent to you if you do not present the required proof of insurance coverage.
Supplemental Liability Insurance (SLIA) You can purchase Supplemental Liability Insurance (SLIA) at $12.99 per rental day. If you do, your liability coverage increases to as much as $1 million combined single limit for each accident. This coverage greatly expands your liability protection, perhaps even beyond your own personal auto policy. Restrictions apply; ask for a copy of an SLIA brochure at the rental counter.
Local Renter Restrictions
Unlimited mileage applies within the state for out of state renters only. Florida residents receive 100 free miles per day with .30 per mile for each additional mile. Vehicles may not leave the state of Florida.
Local renters / Florida residents must show proof of auto liability and physical damage insurance coverage. Proof should include the name and address of the insurer and the policy number. We can elect not to rent to you if you do not present the required proof of insurance coverage.
The estimated amount of the rental plus $350.00 will be authorized against your credit card at the time of rental.
Local renters / Florida residents must show proof of auto liability and physical damage insurance coverage. Proof should include the name and address of the insurer and the policy number. We can elect not to rent to you if you do not present the required proof of insurance coverage.
The estimated amount of the rental plus $350.00 will be authorized against your credit card at the time of rental.
One Way Rental
One way rentals are not permitted.
Payment Information
The following are accepted forms or payment:
American Express
Carte Blanche
Diners Club
Discover/NOVUS
MasterCard
Visa
Credit Card Hold:
The estimated amount of the rental plus $350.00 will be authorized against your credit card at the time of rental.
Cash Rentals:
Not Accepted
Debit Cards:
Accepted from renters 25 years of age or older. Must show proof of valid bodily injury and property liability at the time of rental. Debit cards are not eligible for the rental of SUVs, convertibles or other special equipment.
Eligible debit cards must have the Visa, Mastercard or Discover logo. Stored value / prepaid / gift cards are not acceptable to qualify for rental.
The estimated amount of the rental plus an additional amount of $350.00 will be assessed against your debit card at the time of rental. These funds will no longer be available for your immediate use and may take up to 14 days, depending on your bank, to become available. We will not be responsible for any returned check(s) or insufficient fund charges or bank fees related to this process.
Rental must be in reservation name. Reservation may not be altered at the time of rental.
A confirmation of your reservation does not mean that your debit / check card is acceptable.
Vouchers:
Not accepted
American Express
Carte Blanche
Diners Club
Discover/NOVUS
MasterCard
Visa
Credit Card Hold:
The estimated amount of the rental plus $350.00 will be authorized against your credit card at the time of rental.
Cash Rentals:
Not Accepted
Debit Cards:
Accepted from renters 25 years of age or older. Must show proof of valid bodily injury and property liability at the time of rental. Debit cards are not eligible for the rental of SUVs, convertibles or other special equipment.
Eligible debit cards must have the Visa, Mastercard or Discover logo. Stored value / prepaid / gift cards are not acceptable to qualify for rental.
The estimated amount of the rental plus an additional amount of $350.00 will be assessed against your debit card at the time of rental. These funds will no longer be available for your immediate use and may take up to 14 days, depending on your bank, to become available. We will not be responsible for any returned check(s) or insufficient fund charges or bank fees related to this process.
Rental must be in reservation name. Reservation may not be altered at the time of rental.
A confirmation of your reservation does not mean that your debit / check card is acceptable.
Vouchers:
Not accepted
Personal Accident Insurance/Effects Coverage
PAI - $3.45 per day.
Personal Accident Insurance: PAI provides certain life and medical benefits in the event of an accidental death and/or injury occurring during the rental. PAI coverage extends to the customer for the duration of the rental and to all passengers while entering, exiting and occupying the car.
Personal Effects Coverage (PEC) currently not available.
Personal Accident Insurance: PAI provides certain life and medical benefits in the event of an accidental death and/or injury occurring during the rental. PAI coverage extends to the customer for the duration of the rental and to all passengers while entering, exiting and occupying the car.
Personal Effects Coverage (PEC) currently not available.
Requirements and Restrictions
All drivers must meet the renting location's minimum age requirements, have a valid driver's license, clean driving record, and present a major credit card in his/her own name at the time of rental. See also age, driver's license, driving records, and credit cards.
The estimated amount of the rental plus $350.00 will be authorized against your credit card at the time of rental.
QUALIFICATIONS FOR RENTERS FROM COUNTRIES OUTSIDE THE UNITED STATES:
- Must have a valid drivers' license from renters/drivers country of origin.
- Must have a valid passport
- Must have a valid international drivers' license if the drivers' license of origin is not in Roman alphabet.
- Must have proof of insurance - Payless requires written proof in English of liability insurance covering injury to third persons or their property and collision and comprehensive insurance covering any Payless vehicle while on rent. Written proof should include the name and address of the insurer and the policy number. If unable to provide proof of collision and comprehensive insurance a Collision Damage Waiver is available at a cost of 16.99 per day for Economy, Compact, Intermediate, Standard and Full Sized Cars, CDW $20.99 per day, for All other Vehicle Classes.
The estimated amount of the rental plus $350.00 will be authorized against your credit card at the time of rental.
QUALIFICATIONS FOR RENTERS FROM COUNTRIES OUTSIDE THE UNITED STATES:
- Must have a valid drivers' license from renters/drivers country of origin.
- Must have a valid passport
- Must have a valid international drivers' license if the drivers' license of origin is not in Roman alphabet.
- Must have proof of insurance - Payless requires written proof in English of liability insurance covering injury to third persons or their property and collision and comprehensive insurance covering any Payless vehicle while on rent. Written proof should include the name and address of the insurer and the policy number. If unable to provide proof of collision and comprehensive insurance a Collision Damage Waiver is available at a cost of 16.99 per day for Economy, Compact, Intermediate, Standard and Full Sized Cars, CDW $20.99 per day, for All other Vehicle Classes.
Roadside Assistance Program
Roadside Assistance Program, October 1, 2008
If you purchase our Roadside Service Plan RSP we will waive all, or a portion of, the cost of a roadside assistance service call up to the amount of $125.00 per incident. You may purchase RSP at $1.99 per rental day. Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service and emergency fuel delivery. Some restrictions apply; ask for a copy of an RSP brochure at the rental counter.
If you purchase our Roadside Service Plan RSP we will waive all, or a portion of, the cost of a roadside assistance service call up to the amount of $125.00 per incident. You may purchase RSP at $1.99 per rental day. Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service and emergency fuel delivery. Some restrictions apply; ask for a copy of an RSP brochure at the rental counter.
Shuttle Information
Courtesy service provided to and from the Orlando International Airport MCO. Courtesy phone located on baggage and ground levels of the airport. Please call for pickup. Return shuttle service is available 24 hours a day.
Special Equipment / Disabled Drivers
Child Seat Infant / Toddler $4.00 per day.
Disabled Drivers- **Reservations to request disability equipment should be placed only by calling 1 800 PAYLESS**
Hand controls are provided at no additional cost however availability of special equipment must be verified before the reservation can be confirmed. If you require special equipment to operate the vehicle, please contact us at 1 800 PAYLESS. We will process your request and send a confirmation response within 72 hours after verifying availability with the renting location.
ADDITIONAL AUTHORIZED DRIVERS FOR VISION IMPAIRED RENTERS A traveling companion who will serve as a driver for the visually impaired renter will be authorized at no additional charge. Drivers must be at least 25 years of age and possess a valid driver's license. Please advise the Payless representative of the companion driver at the time of rental. Both must be present at the time of the transaction.
Disabled Drivers- **Reservations to request disability equipment should be placed only by calling 1 800 PAYLESS**
Hand controls are provided at no additional cost however availability of special equipment must be verified before the reservation can be confirmed. If you require special equipment to operate the vehicle, please contact us at 1 800 PAYLESS. We will process your request and send a confirmation response within 72 hours after verifying availability with the renting location.
ADDITIONAL AUTHORIZED DRIVERS FOR VISION IMPAIRED RENTERS A traveling companion who will serve as a driver for the visually impaired renter will be authorized at no additional charge. Drivers must be at least 25 years of age and possess a valid driver's license. Please advise the Payless representative of the companion driver at the time of rental. Both must be present at the time of the transaction.
Taxes and Fees
6.5% - State tax
10% airport privilege fee for all customers exiting airport via shuttle
$2.05 per day Florida State surcharge
$1.25 per day license recovery fee
$1.00 per day environmental recovery fee
Official US Government rentals: GARS fee of $5.00 per day applies.
10% airport privilege fee for all customers exiting airport via shuttle
$2.05 per day Florida State surcharge
$1.25 per day license recovery fee
$1.00 per day environmental recovery fee
Official US Government rentals: GARS fee of $5.00 per day applies.
Age Requirements
Minimum Age: NONE
Age NONE to -
Optional Charges and Coverage


