Payless Car Rental
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757 Ratings
217 Reviews
217 Reviews
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Real Reviews / Real Renters
Only problem at Las Vegas, was that the cars were NOT ready for pickup. We had to wait around 15 minutes along with 6 others and had to go up to the window to ask a second time before we got the car. That was not good service. Normally, I get my car immediately once we get to the garage from other companies.
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You are renting with » Payless Car Rental
Payless Car Rental Policies & Insurance
Oakland,CA Rental Policies
Click on a rental policy for more details
Hours of Operation
Sun 6:00AM - 8:00PM
Mon 6:00AM - 10:00PM
Tue 6:00AM - 10:00PM
Wed 6:00AM - 10:00PM
Thu 6:00AM - 10:00PM
Fri 6:00AM - 10:00PM
Sat 6:00AM - 6:00PM
Mon 6:00AM - 10:00PM
Tue 6:00AM - 10:00PM
Wed 6:00AM - 10:00PM
Thu 6:00AM - 10:00PM
Fri 6:00AM - 10:00PM
Sat 6:00AM - 6:00PM
Additional Driver
They must meet the minimum age requirements, present a valid photo drivers license and credit card in his/her own name. All location policies that apply to the renter will
also apply.
No charge for additional drivers. Renter may be subject to a drivers license record check.
also apply.
No charge for additional drivers. Renter may be subject to a drivers license record check.
Age Requirements
Renter must be 25 years of age with a valid photo driver's license and a major credit card in his/her own name.
Renters ages 21-24 add 25.00/DY surcharge. Underage surcharge will not appear in total pricing.
Renters ages 21-24 add 25.00/DY surcharge. Underage surcharge will not appear in total pricing.
Collision Damage Waiver/Responsibility for Vehicle Damage
CDW
$9.00 per day on Economy, Compact, and Intermediate class cars.
$15.00 per day on all other vehicle classes.
If you do not purchase Collision Damage Waiver (CDW), you are responsible
for all damage to the rented vehicle.
If you purchase Collision Damage Waiver, we will waive our right to collect
from you for damage to the rented vehicle caused by collision or upset. The
amount of your responsibility varies according to the type of vehicle you
rent.In addition there are other exclusions from Collision Damage Waiver.
Please read the back of the Payless Rental Agreement for a complete list of
exclusions.
CDW is optional. Your personal auto policy may cover damage to the rented
vehicle. Check with your insurer if you are uncertain.
$9.00 per day on Economy, Compact, and Intermediate class cars.
$15.00 per day on all other vehicle classes.
If you do not purchase Collision Damage Waiver (CDW), you are responsible
for all damage to the rented vehicle.
If you purchase Collision Damage Waiver, we will waive our right to collect
from you for damage to the rented vehicle caused by collision or upset. The
amount of your responsibility varies according to the type of vehicle you
rent.In addition there are other exclusions from Collision Damage Waiver.
Please read the back of the Payless Rental Agreement for a complete list of
exclusions.
CDW is optional. Your personal auto policy may cover damage to the rented
vehicle. Check with your insurer if you are uncertain.
Debit Cards
Debit Cards:
Accepted on Economy through fullsize cars and Minivans only. The estimated
amount of the rental plus an additional amount of $350.00 will be assessed
against your debit card at the time of rental. These funds will no longer be
available for your immediate use and may take up to 14 days depending on
your bank to become available. We will not be responsible for any returned
checks, insufficient fund charges or bank fees related to this process.
Local Renters: See Local Renter Policy
Accepted on Economy through fullsize cars and Minivans only. The estimated
amount of the rental plus an additional amount of $350.00 will be assessed
against your debit card at the time of rental. These funds will no longer be
available for your immediate use and may take up to 14 days depending on
your bank to become available. We will not be responsible for any returned
checks, insufficient fund charges or bank fees related to this process.
Local Renters: See Local Renter Policy
Fuel Policies/Refueling Charges
OPTION 1 BUY A TANK
Vehicle is rented with a full tank. Purchase a full tank of fuel at the time of rental, bring the vehicle back with fuel at any level. Credit will not be issued for unused fuel.
OPTION 2 WE FILL THE TANK
Vehicle is rented with a full tank. Bring the vehicle back full to avoid a charge or Payless will refuel your vehicle based on the miles driven or level of the tank. A refueling service fee will apply per gallon.
Vehicle is rented with a full tank. Purchase a full tank of fuel at the time of rental, bring the vehicle back with fuel at any level. Credit will not be issued for unused fuel.
OPTION 2 WE FILL THE TANK
Vehicle is rented with a full tank. Bring the vehicle back full to avoid a charge or Payless will refuel your vehicle based on the miles driven or level of the tank. A refueling service fee will apply per gallon.
GPS Tracking
Vehicles may be equipped with a Global Positioning Device GPS. The use of the product, if applicable, will be disclosed at the time of rental.
Geographical Restrictions / Mileage Limitations
Use of the vehicle is restricted to the state of California, with the exception of South Lake Tahoe city limits, Reno city limits, and Las Vegas city limits in NV. Violation of the restriction will result in a mileage charge of .50 cents per mile for each mile driven during the length of your rental.
Grace Period
Rental is based on a 24-hour period. The client receives a 59-minute grace period. If he/she keeps the vehicle after this time, an hourly rate will apply from minute one.
Hold Policy
It is the policy of Payless to have the confirmed vehicle available during normal business hours for the calendar day of the scheduled arrival.
Liability Insurance
Liability Insurance:
Liability Insurance protects you against claims for injury you cause to third persons or their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and Country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle.
Renter Liability Protection: $19.99 per day If you wish to purchase an optional liability policy that will provide primary coverage, you may purchase Renter Liability Protection (RLP) which provides primary coverage for liability losses up to the California statutory minimum. Exclusions may apply.
Supplemental Liability Protection: $11.99 per day Supplemental Liability Protection (SLP) - is an optional excess auto liability insurance policy that provides a combined single limit coverage of $1 Million per occurrence. Exclusions may apply.
The purchase of optional insurance products is not required to rent the vehicle.
Liability Insurance protects you against claims for injury you cause to third persons or their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and Country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle.
Renter Liability Protection: $19.99 per day If you wish to purchase an optional liability policy that will provide primary coverage, you may purchase Renter Liability Protection (RLP) which provides primary coverage for liability losses up to the California statutory minimum. Exclusions may apply.
Supplemental Liability Protection: $11.99 per day Supplemental Liability Protection (SLP) - is an optional excess auto liability insurance policy that provides a combined single limit coverage of $1 Million per occurrence. Exclusions may apply.
The purchase of optional insurance products is not required to rent the vehicle.
Local Renter Restrictions
Local renters must meet our minimum age requirement and present a valid photo drivers license and credit card in his/her own name. Local renters also must provide a current utility or phone bill. The address on the bill must match the address on the drivers license. All other policies and geographical restrictions will apply.
Local renter requirements: $500.00 security deposit on all vehicles, Major Credit Cards only.
Local renter requirements: $500.00 security deposit on all vehicles, Major Credit Cards only.
One Way Rental
One way rentals are not offered at this time
Payment Information
The following are accepted forms of payment:
Visa
Master Card
American Express
Diners Club
Discover
Credit Card Hold:
The estimated amount of the rental plus a security deposit will be
authorized against your credit card at the time of the rental.
Security Deposits;
Economy through full size vehicles and Minivans $200.00. All other vehicles
- $350.00
Local renter requirements: $500.00 security deposit on all vehicles, Major Credit Cards only.
Debit Cards:
Accepted on Economy through Fullsize cars and Minivans only. The estimated
amount of the rental plus an additional amount of $350.00 will be assessed
against your debit card at the time of rental. These funds will no longer be
available for your immediate use and may take up to 14 days depending on
your bank to become available. We will not be responsible for any returned
checks, insufficient fund charges or bank fees related to this process.
Prepaid Cards:
Not Accepted
Cash Rentals:
Not accepted
Vouchers:
Not Accepted
Visa
Master Card
American Express
Diners Club
Discover
Credit Card Hold:
The estimated amount of the rental plus a security deposit will be
authorized against your credit card at the time of the rental.
Security Deposits;
Economy through full size vehicles and Minivans $200.00. All other vehicles
- $350.00
Local renter requirements: $500.00 security deposit on all vehicles, Major Credit Cards only.
Debit Cards:
Accepted on Economy through Fullsize cars and Minivans only. The estimated
amount of the rental plus an additional amount of $350.00 will be assessed
against your debit card at the time of rental. These funds will no longer be
available for your immediate use and may take up to 14 days depending on
your bank to become available. We will not be responsible for any returned
checks, insufficient fund charges or bank fees related to this process.
Prepaid Cards:
Not Accepted
Cash Rentals:
Not accepted
Vouchers:
Not Accepted
Personal Accident Insurance/Effects Coverage
Personal Accident Insurance PAI:
PAC/PAI - $4.99 per day
Personal Accident Coverage/Personal Accident Insurance: By electing to purchase optional PAC/PAI coverage at the designated daily rate, the renter and any of his passengers are insured while occupying the rental vehicle subject to all provisions of the group policy.
PEC - $4.99 per day
Personal Effects Coverage: PEC provides coverage for actual cash value of personal property which the renter is traveling with against loss or damage. When the renter has shown acceptance on the rental agreement, the renter and renter's immediate family are insured for the period of rental, subject to all provisions of the group policy.
PAC/PAI - $4.99 per day
Personal Accident Coverage/Personal Accident Insurance: By electing to purchase optional PAC/PAI coverage at the designated daily rate, the renter and any of his passengers are insured while occupying the rental vehicle subject to all provisions of the group policy.
PEC - $4.99 per day
Personal Effects Coverage: PEC provides coverage for actual cash value of personal property which the renter is traveling with against loss or damage. When the renter has shown acceptance on the rental agreement, the renter and renter's immediate family are insured for the period of rental, subject to all provisions of the group policy.
Requirements and Restrictions
All drivers must meet the renting location's minimum age requirements, have a valid driver's license, clean driving record, and present a major credit card in his/her own name at the time of rental. See also age, driver's license, driving records, and credit cards.
Local renters must meet our minimum age requirement and present a valid photo drivers license and credit card in his/her own name. Local renters also must provide a current utility or phone bill. The address on the bill must match the address on the drivers license. All other policies and geographical restrictions will apply.
QUALIFICATIONS FOR RENTERS FROM COUNTRIES OUTSIDE THE UNITED STATES:
- Must have a valid drivers license from renters/drivers country of origin.
- Must have a valid passport
- Must have a valid international drivers license if the drivers license of origin is not in Roman alphabet.
Local renters must meet our minimum age requirement and present a valid photo drivers license and credit card in his/her own name. Local renters also must provide a current utility or phone bill. The address on the bill must match the address on the drivers license. All other policies and geographical restrictions will apply.
QUALIFICATIONS FOR RENTERS FROM COUNTRIES OUTSIDE THE UNITED STATES:
- Must have a valid drivers license from renters/drivers country of origin.
- Must have a valid passport
- Must have a valid international drivers license if the drivers license of origin is not in Roman alphabet.
Roadside Assistance Program
Roadside Assistance Proagram
If you purchase our Roadside Service Plan (RSP) we will waive all or a
portion of the cost of a roadside assistance call up to the amount of
$125.00 per incident. You may purchase RSP at $2.99 per rental day. Benefits
include Emergency road service towing, winching, jump start, spare tire
installation, lockout service and emergency fuel delivery. Some
restricitions apply; ask for a copy of an RSP brochure at the rental
counter.
If you purchase our Roadside Service Plan (RSP) we will waive all or a
portion of the cost of a roadside assistance call up to the amount of
$125.00 per incident. You may purchase RSP at $2.99 per rental day. Benefits
include Emergency road service towing, winching, jump start, spare tire
installation, lockout service and emergency fuel delivery. Some
restricitions apply; ask for a copy of an RSP brochure at the rental
counter.
Shuttle Information
Shuttle service is provided to and from the airport car rental center. Call the location for shuttle.
Service hours:
Monday-Friday 6AM-10PM
Saturday 6AM-6PM
Sunday 6AM-8PM
Service hours:
Monday-Friday 6AM-10PM
Saturday 6AM-6PM
Sunday 6AM-8PM
Special Equipment / Disabled Drivers
Car Seat Infant / Toddler - $10.00 per day.
Booster seats $10.00 per day
GPS units are not available at this time.
DISABLED DRIVERS - **Reservations to request disability equipment should be placed only by calling 1-800-PAYLESS**
Hand controls are provided at no additional charge however availability of special equipment must be verified before the reservation can be confirmed. If you require special equipment to operate the vehicle, please contact us at 1-800-PAYLESS. We will process your request and send a confirmation response within 72 hours after verifying availability with the renting location.
AUTHORIZED DRIVERS FOR VISUAL IMPAIRED RENTERS
A traveling companion who will serve as a driver for a disabled renter will be authorized at no additional charge. Drivers must be at least 25 years of age and possess a valid driver's license. Please advise the Payless representative of the companion driver at the time of rental. Both must be present at the time of the transaction
Booster seats $10.00 per day
GPS units are not available at this time.
DISABLED DRIVERS - **Reservations to request disability equipment should be placed only by calling 1-800-PAYLESS**
Hand controls are provided at no additional charge however availability of special equipment must be verified before the reservation can be confirmed. If you require special equipment to operate the vehicle, please contact us at 1-800-PAYLESS. We will process your request and send a confirmation response within 72 hours after verifying availability with the renting location.
AUTHORIZED DRIVERS FOR VISUAL IMPAIRED RENTERS
A traveling companion who will serve as a driver for a disabled renter will be authorized at no additional charge. Drivers must be at least 25 years of age and possess a valid driver's license. Please advise the Payless representative of the companion driver at the time of rental. Both must be present at the time of the transaction
Taxes and Fees
Sales tax is 8.75%
Airport access fee $7.00
Airport Concession Fee 9.9%
Travel and Tourism Fee 2.85%
Official US Government rentals: GARS fee of $5.00 per day applies.
Airport access fee $7.00
Airport Concession Fee 9.9%
Travel and Tourism Fee 2.85%
Official US Government rentals: GARS fee of $5.00 per day applies.
Age Requirements
Minimum Age: NONE
Age NONE to -
Optional Charges and Coverage


