Payless Car Rental
3.5
5
757 Ratings
217 Reviews
217 Reviews
Overall Rating:
Promptness of Service
Rate Quote Honored
Staff Knowledge
Staff Courteousness
Vehicle Availability
Vehicle Satisfaction
Value
Would Rent Again
Recommend to Others
Real Reviews / Real Renters
Only problem at Las Vegas, was that the cars were NOT ready for pickup. We had to wait around 15 minutes along with 6 others and had to go up to the window to ask a second time before we got the car. That was not good service. Normally, I get my car immediately once we get to the garage from other companies.
Renter Review
Great
Renter Review
Read 215 More Reviews
You are renting with » Payless Car Rental
Payless Car Rental Policies & Insurance
Miami, Florida Rental Policies
Click on a rental policy for more details
- »Hours of Operation
- »Additional Driver
- »After Hours Return
- »Age Requirements
- »Collision Damage Waiver/ Responsibility for Vehicle Damage
- »Debit Cards
- »Fuel Policies/ Refueling Charges
- »Geographical Restrictions/ Mileage Limitations
- »Grace Policy
- »Hold Policy
- »Liability Insurance
- »Local Renter Restrictions
Hours of Operation
Sun 5:00AM - 11:59PM
Mon 5:00AM - 11:59PM
Tue 5:00AM - 11:59PM
Wed 5:00AM - 11:59PM
Thu 5:00AM - 11:59PM
Fri 5:00AM - 11:59PM
Sat 5:00AM - 11:59PM
Mon 5:00AM - 11:59PM
Tue 5:00AM - 11:59PM
Wed 5:00AM - 11:59PM
Thu 5:00AM - 11:59PM
Fri 5:00AM - 11:59PM
Sat 5:00AM - 11:59PM
Additional Driver
All drivers must meet our minimum age requirements, present a valid photo drivers license and credit card in his/her own name. All location policies that apply to the renter will also apply.
Additional driver fee: $ 9.00 per day per additional driver.
Additional driver fee: $ 9.00 per day per additional driver.
After Hours Return
Vehicles may be returned 24 hours.
Age Requirements
Renter must be 25 years of age with a valid drivers license and a major credit card in his/her own name.
Renters 21 through 24 years of age with a valid drivers license and a major credit in his/her own name - add an additional $15.00 per day surcharge. Underage surcharge will not appear in total pricing
Renters 21 through 24 years of age with a valid drivers license and a major credit in his/her own name - add an additional $15.00 per day surcharge. Underage surcharge will not appear in total pricing
Collision Damage Waiver/ Responsibility for Vehicle Damage
If you do not purchase Collision Damage Waiver, you are responsible for all damage to the rented vehicle.
If you purchase Collision Damage Waiver, we will waive all, or a portion of, our right to collect from you for damage to the rented vehicle caused by collision or upset. The amount of your responsibility varies according to the type of vehicle you rent. We will not waive our right to collect for comprehensive losses such as fire, theft, vandalism, flood, hail, or acts of God. In addition there are other exclusions from Collision Damage Waiver. Please read the back of the Payless Rental Agreement for a complete list of exclusions.
CDW is optional; your personal auto policy may cover damage to the rented vehicle.
LOCAL RESIDENT INSURANCE REQUIREMENTS
If you live in the state of Florida, you must show proof of auto liability and physical damage insurance covering our vehicle. Proof of insurance should include the name and address of the insurance company and the policy number. We can elect not to rent to you if you do not present the required proof insurance coverage.
We can elect not to rent to you if you do not present proof of auto liability and physical damage insurance coverage.
CDW $19.99 per day, all vehicle sizes.
If you purchase Collision Damage Waiver, we will waive all, or a portion of, our right to collect from you for damage to the rented vehicle caused by collision or upset. The amount of your responsibility varies according to the type of vehicle you rent. We will not waive our right to collect for comprehensive losses such as fire, theft, vandalism, flood, hail, or acts of God. In addition there are other exclusions from Collision Damage Waiver. Please read the back of the Payless Rental Agreement for a complete list of exclusions.
CDW is optional; your personal auto policy may cover damage to the rented vehicle.
LOCAL RESIDENT INSURANCE REQUIREMENTS
If you live in the state of Florida, you must show proof of auto liability and physical damage insurance covering our vehicle. Proof of insurance should include the name and address of the insurance company and the policy number. We can elect not to rent to you if you do not present the required proof insurance coverage.
We can elect not to rent to you if you do not present proof of auto liability and physical damage insurance coverage.
CDW $19.99 per day, all vehicle sizes.
Debit Cards
Debit Cards Accepted. The estimated amount of the rental plus an additional amount of $500.00 will be assessed against your debit card at the time of rental. $1000.00 will be assessed for Florida Residents. These funds will no longer be available for your immediate use and may take up to 14 days, depending on your bank, to become available. We will not be responsible for any returned check(s) or insufficient fund charges or bank fees related to this process.
Fuel Policies/ Refueling Charges
OPTION #1 BUY A TANK
Vehicle is rented with a full tank. Purchase a full tank of fuel at the time of rental, bring the vehicle back with fuel at any level. Credit will not be issued for unused fuel.
OPTION #2 WE FILL THE TANK
Vehicle is rented with a full tank. Bring the vehicle back full to avoid a charge or Payless will refuel your vehicle based on the miles driven or level of the tank. A refueling service fee will apply per gallon.
Vehicle is rented with a full tank. Purchase a full tank of fuel at the time of rental, bring the vehicle back with fuel at any level. Credit will not be issued for unused fuel.
OPTION #2 WE FILL THE TANK
Vehicle is rented with a full tank. Bring the vehicle back full to avoid a charge or Payless will refuel your vehicle based on the miles driven or level of the tank. A refueling service fee will apply per gallon.
Geographical Restrictions/ Mileage Limitations
Use of the vehicle is restricted to the state of Florida. Violation of the restriction will result in a mileage charge for each mile driven during the duration of your rental.
Grace Policy
Rental is based on a 24-hour period. The client receives a 59-minute grace period. If he/she keeps the vehicle after this time, an hourly rate will apply from minute one.
Hold Policy
It is the policy of Payless to have the confirmed vehicle available during normal business hours for the calendar day of the scheduled arrival.
Liability Insurance
Liability insurance protects you against claims for injury or damage you cause to third persons or their property. It does not cover injury to you or damage to the rented vehicle. Payless vehicles are covered by policies of liability insurance that provide coverage up to the minimums prescribed by the financial responsibility laws of the State whose laws are applied if an accident occurs. Our liability insurance is secondary to your personal auto insurance.
LOCAL RESIDENT INSURANCE REQUIREMENTS
If you live in the state of Florida, you must show proof of auto liability and physical damage insurance covering our vehicle. Proof of insurance should include the name and address of the insurance company and the policy number. We can elect not to rent to you if you do not present the required proof insurance coverage.
If you wish to increase the limits of liability insurance protection, you can purchase Supplemental Liability Insurance (SLI) from us at the time of rental. SLI increases liability coverage up to $1 million combined single limit for each accident. SLI is an optional product and its purchase is not a condition of rental.
The cost of SLI is $14.99 per day
LOCAL RESIDENT INSURANCE REQUIREMENTS
If you live in the state of Florida, you must show proof of auto liability and physical damage insurance covering our vehicle. Proof of insurance should include the name and address of the insurance company and the policy number. We can elect not to rent to you if you do not present the required proof insurance coverage.
If you wish to increase the limits of liability insurance protection, you can purchase Supplemental Liability Insurance (SLI) from us at the time of rental. SLI increases liability coverage up to $1 million combined single limit for each accident. SLI is an optional product and its purchase is not a condition of rental.
The cost of SLI is $14.99 per day
Local Renter Restrictions
If you live in the state of Florida, you must show proof of auto liability and physical damage insurance covering our vehicle. Proof of insurance should include the name and address of the insurance company and the policy number. We can elect not to rent to you if you do not present the required proof insurance coverage.
One Way Rentals
One way rentals are not permitted at this time.
Payment Information
American Express
Carte Blanche
Diners Club
Discover/NOVUS
MasterCard
Visa
Credit Card Hold:
The estimated amount of the rental plus 15% or a minimum of $250.00 will be authorized against your credit card at the time of rental.
Cash Rentals:
Not Accepted for qualification at the time of rental. .
Cash is accepted for payment at the end of the rental.
Debit Cards:
Debit Cards Accepted. The estimated amount of the rental plus an additional amount of $500.00 will be assessed against your debit card at the time of rental. $1000.00 will be assessed for Florida Residents. These funds will no longer be available for your immediate use and may take up to 14 days, depending on your bank, to become available. We will not be responsible for any returned check(s) or insufficient fund charges or bank fees related to this process.
Vouchers:
Not accepted
Carte Blanche
Diners Club
Discover/NOVUS
MasterCard
Visa
Credit Card Hold:
The estimated amount of the rental plus 15% or a minimum of $250.00 will be authorized against your credit card at the time of rental.
Cash Rentals:
Not Accepted for qualification at the time of rental. .
Cash is accepted for payment at the end of the rental.
Debit Cards:
Debit Cards Accepted. The estimated amount of the rental plus an additional amount of $500.00 will be assessed against your debit card at the time of rental. $1000.00 will be assessed for Florida Residents. These funds will no longer be available for your immediate use and may take up to 14 days, depending on your bank, to become available. We will not be responsible for any returned check(s) or insufficient fund charges or bank fees related to this process.
Vouchers:
Not accepted
Personal Accident Insurance/ Effects Coverage
PAC/PAI/PEC - $3.00 per day. By electing to purchase optional personal accident coverage at the designated rate, the renter and any of his passengers are insured while occupying the rental vehicle subject to all provisions of the group policy
Requirements and Restrictions
All drivers must meet the renting location's minimum age requirements, have a valid driver's license, clean driving record, and present a major credit card in his/her own name at the time of rental. See also age, driver's license, driving records, and credit cards.
QUALIFICATIONS FOR RENTERS FROM COUNTRIES OUTSIDE THE UNITED STATES:
- Must have a valid drivers license from renters/drivers country of origin.
- Must have a valid passport.
- Must have a valid international drivers license if the drivers license of origin is not in Roman alphabet.
- Payless requires written proof in English of liability insurance covering injury to third persons or their property and collision and comprehensive insurance covering any Payless vehicle while on rent. Written proof should include the name and address of the insurer and the policy number.
QUALIFICATIONS FOR RENTERS FROM COUNTRIES OUTSIDE THE UNITED STATES:
- Must have a valid drivers license from renters/drivers country of origin.
- Must have a valid passport.
- Must have a valid international drivers license if the drivers license of origin is not in Roman alphabet.
- Payless requires written proof in English of liability insurance covering injury to third persons or their property and collision and comprehensive insurance covering any Payless vehicle while on rent. Written proof should include the name and address of the insurer and the policy number.
Roadside Assistance Program
If you purchase our Roadside Service Plan (RSP) we will waive all, or a portion of, the cost of a roadside assistance service call up to the amount of $125.00, per incident. You may purchase RSP at $2.99 per rental day. Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service and emergency fuel delivery. Some restrictions apply; ask for a copy of an RSP brochure at the rental counter.
Shuttle Information
. Upon arrival at the Miami International Airport and after claiming your baggage, please proceed in the terminal to Level 3, Concourse D to take the people mover to the Rent A Car Center. The Payless rental counter is located straight ahead after exiting the People Mover on Level 4 of the Car Rental Facility.
Special Equipment/ Disabled Drivers
Child Seat Infant / Toddler $7.00 per day.
GPS $9.95 per day, upon availability.
DISABLED DRIVERS - **Reservations to request disability equipment should be placed only by calling 1-800-PAYLESS**
Hand controls are provided at no additional charge however availability of special equipment must be verified before the reservation can be confirmed. If you require special equipment to operate the vehicle, please contact us at 1-800-PAYLESS. We will process your request and send a confirmation response within 72 hours after verifying availability with the renting location.
ADDITIONAL AUTHORIZED DRIVERS FOR VISION IMPAIRED RENTERS
A traveling companion who will serve as a driver for the visually impaired renter will be authorized at no additional charge. Drivers must be at least 25 years of age and possess a valid driver's license. Please advise the Payless representative of the companion driver at the time of rental. Both must be present at the time of the transaction.
GPS $9.95 per day, upon availability.
DISABLED DRIVERS - **Reservations to request disability equipment should be placed only by calling 1-800-PAYLESS**
Hand controls are provided at no additional charge however availability of special equipment must be verified before the reservation can be confirmed. If you require special equipment to operate the vehicle, please contact us at 1-800-PAYLESS. We will process your request and send a confirmation response within 72 hours after verifying availability with the renting location.
ADDITIONAL AUTHORIZED DRIVERS FOR VISION IMPAIRED RENTERS
A traveling companion who will serve as a driver for the visually impaired renter will be authorized at no additional charge. Drivers must be at least 25 years of age and possess a valid driver's license. Please advise the Payless representative of the companion driver at the time of rental. Both must be present at the time of the transaction.
Toll Road Requirements
Some toll roads in Florida are no longer manned to accept cash as payment. Your rental vehicle is equipped with the ability to pay for tolls electronically. Tolls you incur will be billed as a separate item on your credit card statement as "Rental Car Tolls". Charge for this service is $2.50 per day or $10.00 per week for your rental period plus the non-discounted toll charges published by the toll authority while in possession of this vehicle.
Taxes and Fees
9.98% Airport Concession Fee
$4.65 per day Customer Facility Fee
$1.00 per day Energy Recovery Fee
$2.05 per day FLA State Surcharge
.47 per day Vehicle License Fee
7% Sales Tax
Official U.S. Government rentals Gars fee of $5.00/day applies
$4.65 per day Customer Facility Fee
$1.00 per day Energy Recovery Fee
$2.05 per day FLA State Surcharge
.47 per day Vehicle License Fee
7% Sales Tax
Official U.S. Government rentals Gars fee of $5.00/day applies
Age Requirements
Minimum Age: NONE
Age NONE to -
Optional Charges and Coverage


