Discovery Rent A Car
4.0
5
179 Ratings
15 Reviews
15 Reviews
Overall Rating:
Promptness of Service
Rate Quote Honored
Staff Knowledge
Staff Courteousness
Vehicle Availability
Vehicle Satisfaction
Value
Would Rent Again
Recommend to Others
Real Reviews / Real Renters
Car was older, more stained up in side and with higher milage than the big name rental cars, but for the price it was fine and I had no trouble with the car. The staff at Burbank was very nice.
Renter Review
Car was a bit old and stained up inside and with higher milage than you would normaly expect. But there were no problems with it and for the price it was fine. The staff in Burbank was very helpful.
Renter Review
Read 13 More Reviews
You are renting with » Discovery Rent A Car
Discovery Rent A Car Policies & Insurance
LAX Rental Policies
Click on a rental policy for more details
- »Customer Pick ups and Drop offs
- »Age Requirements
- »Additional Driver
- »Payment Methods
- »Deposit Requirements
- »Gas
- »After Hours
- »Insurance
- »Long rentals
- »Equipment Rental
- »Cancellation Requirements
- »Driving Area Restrictions
- »Grace Period
- »AFTER HOURS
- »AGE
- »BUSINESS HOURS
- »CANCELLATION
- »EARLY RETURN
- »EMERGENCY INFO
- »EQUIPMENT
- »GAS
Customer Pick ups and Drop offs
***UPON ARRIVAL PLEASE CALL THE LOCATION FOR SHUTTLE INSTRUCTIONS AT . SHUTTLE HOURS FOR PICKUP ARE BASED ON LOCATION HOURS OF OPERATION.
Age Requirements
RENTER MUST BE A MINIMUM OF 25 AND MAXIMUM OF 69 YEARS OF AGE WITH A VALID DRIVERS LICENSE AND A MAJOR CREDIT CARD IN THEIR OWN NAME. RENTERS 21-24 AND 70-74 YEARS ARE SUBJECT TO $10.00 PER DAY AGE FEE.
RENTERS UNDER 21 YEARS AND OVER 75 YEARS SPECIAL ARRANGEMENTS CAN BE MADE BY CALLING THE LOCATION DIRECTLY TO RESERVE. (MUST PROVIDE OWN INSURANCE) RENTERS 71-75 YEARS ARE SUBJECT TO A $10.00 PER DAY SURCHARGE. ADDITIONAL DRIVERS ARE SUBJECT TO A $10.00US PER DAY SURCHARGE. ADDITIONAL UNDERAGE DRIVERS 21-24 YRS OF AGE ARE SUBJECT TO A $10.00US PER DAY SURCHARGE. (ADDITIONAL DRIVERS MUST BE A MINIMUM OF 21 YEARS OF AGE.) **CREDIT CARD DEPOSIT REQUIRED FOR ADDITIONAL DRIVER.
RENTERS UNDER 21 YEARS AND OVER 75 YEARS SPECIAL ARRANGEMENTS CAN BE MADE BY CALLING THE LOCATION DIRECTLY TO RESERVE. (MUST PROVIDE OWN INSURANCE) RENTERS 71-75 YEARS ARE SUBJECT TO A $10.00 PER DAY SURCHARGE. ADDITIONAL DRIVERS ARE SUBJECT TO A $10.00US PER DAY SURCHARGE. ADDITIONAL UNDERAGE DRIVERS 21-24 YRS OF AGE ARE SUBJECT TO A $10.00US PER DAY SURCHARGE. (ADDITIONAL DRIVERS MUST BE A MINIMUM OF 21 YEARS OF AGE.) **CREDIT CARD DEPOSIT REQUIRED FOR ADDITIONAL DRIVER.
Additional Driver
ADDITIONAL DRIVERS ARE SUBJECT TO A $10.00US PER DAY SURCHARGE. ADDITIONAL UNDERAGE DRIVERS 21-24 YRS OF AGE ARE SUBJECT TO A $10.00US PER DAY SURCHARGE. (ADDITIONAL DRIVERS MUST BE A MINIMUM OF 21 YEARS OF AGE.) **CREDIT CARD DEPOSIT REQUIRED FOR ADDITIONAL DRIVER.
Payment Methods
WE ACCEPT - MASTERCARD, DISCOVER, VISA, AND AMEX.A MINIMUM OF $300.00US OR AMOUNT EQUAL TO PROPOSED RENTAL CREDIT CARD AUTHORIZATION REQUIRED. RENTALS 10 DAYS AND OVER MAY BE CHARGED AT THE TIME OF PICK UP. SHORTER RENTAL MAY BE PAID UPFRONT OR AFTER VEHICLE RETURNED. UPFRONT PAYMENT WILL STILL REQUIRE A CREDIT CARD AUTHORIZATION.***DEPOSIT REQUIREMENTS - WE ACCEPT - MASTERCARD, DISCOVER, DINERS CLUB, VISA AND AMEX. COMPANY ACCOUNT AND DEBIT CARDS ARE ALSO ACCEPTED - RESTRICTIONS APPLY. 24HOUR ADVANCE CANCELLATION REQUIRED OR A ONE DAY NO SHOW FEE WILL APPLY.
Deposit Requirements
WE ACCEPT - MASTERCARD, DISCOVER, VISA, AND AMEX.A MINIMUM OF $300.00US OR AMOUNT EQUAL TO PROPOSED RENTAL CREDIT CARD AUTHORIZATION REQUIRED. RENTALS 10 DAYS AND OVER MAY BE CHARGED AT THE TIME OF PICK UP. SHORTER RENTAL MAY BE PAID UPFRONT OR AFTER VEHICLE RETURNED. UPFRONT PAYMENT WILL STILL REQUIRE A CREDIT CARD AUTHORIZATION.***DEPOSIT REQUIREMENTS - WE ACCEPT - MASTERCARD, DISCOVER, DINERS CLUB, VISA AND AMEX. COMPANY ACCOUNT AND DEBIT CARDS ARE ALSO ACCEPTED - RESTRICTIONS APPLY. 24HOUR ADVANCE CANCELLATION REQUIRED OR A ONE DAY NO SHOW FEE WILL APPLY.
Gas
Return vehicle with same amount of fuel as rented to avoid refueling charges.
After Hours
AFTER HOURS DROPS ARE PERMITTED. PARK THE CAR IN THE PARKING LOT- LOCK THE CAR- AND DROP THE KEYS IN THE DROP OFF BOX. ***ALL VEHICLES RETURNED AFTER BUSINESS HOURS ARE SUBJECT TO INSPECTION. CUSTOMER IS RESPONSIBLE FOR VEHICLES CONDITION UNTIL INSPECTION IS COMPLETED
Insurance
LIABILITY INSURANCE IS REQUIRED BY THE STATE OF CALIFORNIA. CUSTOMER MUST HAVE VERIFIABLE PROOF OF INSURANCE AT TIME OF RENTAL. CDW IS AVAILABLE. FROM 9.00USD TO 15.00USD/DAY- RESPONSIBLE FOR -0- DEDUCTIBLE. *IF CDW IS DECLINED, CUSTOMER IS RESPONSIBLE FOR THE FULL VALUE OF THE VEHICLE.
Long rentals
Rentals 10 days and over - credit card will be debited at time of pick up.
Equipment Rental
Child seats - $5.00US per day
Cancellation Requirements
***24 HOURS CANCELLATION REQUIRED*** IF NOT CANCELLED, A NO SHOW CHARGE EQUAL TO A ONE-DAY RENTAL WILL APPLY.
Driving Area Restrictions
TRAVEL PERMITTED WITHIN CALIFORNIA, NEVADA AND ARIZONA ONLY. UNLIMITED MILEAGE APPLIES TO THESE STATES ONLY. IF RESTRICTION NOT MET A FEE OF .25 CENTS PER MILE WILL BE CHARGED FOR ALL MILEAGE USED WITH -0- MILEAGE FREE ALLOWED. ADDITIONAL CHARGES MAY APPLY.
Grace Period
The grace period is 59 minutes.
After the grace period - daily rate.
After the grace period - daily rate.
AFTER HOURS
After hours drops are permitted. Park the car in the parking lot- lock the car- and drop the keys in the drop off box. All vehicles returned after business hours are subject to inspection. Customer is responsible for vehicles condition until inspection is completed.
AGE
Renter must be a minimum of 25 and maximum of 69 years of age with a valid drivers license and a major credit card in their own name. Renters 21-24 and 70-74 years are subject to $10.00 per day age rate adjustment. Renters under 21 years and over 75 years - special arrangements can be made by calling the location directly to reserve (must provide own insurance). Additional drivers are subject to a $10.00 per day rate adjustment for drivers between 25 and 69 years of age. Additional drivers 21-24 and 71-74 years of age are subject to a $20.00 per day rate adjustment. Additional drivers must be a minimum of 21 years of age. Credit card is required for additional driver.
BUSINESS HOURS
Location is open 0 Monday thru Friday. Location is open 0 Saturday and Sunday Location is open 0 for the following holidays: Christmas Eve / New Year Eve / Thanksgiving Day.Location is open 0 for the following holidays: Christmas Day / New Year Day / Independence Day. Location is open regular hours for all other Holidays.
CANCELLATION
24 hours cancellation required. If not cancelled, a no show charge equal to a one-day rental will apply.
EARLY RETURN
EARLY RETURN IS ALLOWED FOR COMPANY CREDIT ONLY. In case of early return contract will be recalculated at Additional day rate. Unlimited mileage does not apply. Mileage allowance will be calculated based on 200 miles per day, 1000 miles per week and 3000 miles per month whichever is less, except for Minivans and Luxury cars (150 miles per day, 750 miles per week and 2000 miles per month whichever is less). NO REFUND WILL BE ISSUED. Remaining funds, if any, can be used for a new rental within 36 months from the date of original rental.
EMERGENCY INFO
In case of an emergency please call .
EQUIPMENT
Child seat - $5.00 per day.Navigation system - 9.95 per day.
GAS
Vehicles are to be returned with the same amount of fuel as rented to avoid refueling charges.
GEOGRAPHIC
Travel permitted within California, Nevada and Arizona only. Unlimited mileage applies to these states only. If restriction not met a fee of 25 cents per mile will be charged for all mileage used with 0 mileage free allowed. Additional charges may apply.
HOLIDAY
Location is open 0 for the following holidays: Christmas Eve / New Year Eve / Thanksgiving Day.Location is open 0 for the following holidays: Christmas Day / New Year Day / Independence Day. Location is open regular hours for all other Holidays.
HONOR RESERVATIONS
All reservation will be honored within 2 hours after pick-up time. In order to qualify for the rates customer must have valid drivers license, be between 25 and 69 years of age, have major credit card on their own name and have verifiable proof of liability insurance. Rate will be adjusted: 1. $10.00 per day for the customer that between 21 and 25 years old, and over 70 years old or to the current market rates at company discretion. 2. To the current market rates at company discretion for the customer that dont have major credit card on their own name.3. $14.95 per day for the customer that dont have verifiable proof of insurance. 4. $20.00 per day for the customer that between 18 and 21 years old, and over 75 years old or to the current market rates at company discretion. 5. Unlimited mileage does not apply to Local Renters.
INSURANCE
Liability insurance is required to qualify for the Internet rates. Customer must have verifiable proof of insurance at time of rental. CDW is from $ 9.00 to $15.00 per day with -0- deductible.
INTERNET RESERVATIONS
All reservation will be honored within 2 hours after pick-up time. In order to qualify for the rates customer must have valid drivers license, be between 25 and 69 years of age, have major credit card on their own name and have verifiable proof of liability insurance. Rate will be adjusted: 1. $10.00 per day for the customer that between 21 and 25 years old, and over 70 years old or to the current market rates at company discretion. 2. To the current market rates at company discretion for the customer that dont have major credit card on their own name.3. $14.95 per day for the customer that dont have verifiable proof of insurance. 4. $20.00 per day for the customer that between 18 and 21 years old, and over 75 years old or to the current market rates at company discretion.5. Unlimited mileage does not apply to Local Renters.
LOCAL RENTERS
Customers residing in Los Angeles, Ventura and Orange Counties are considered to be local. Customer must have valid drivers license, be between 25 and 69 years of age, have major credit card on their own name and have verifiable proof of liability insurance. Rate will be adjusted: 1. $10.00 per day for the customer that between 21 and 25 years old, and over 70 years old or to the current market rates at company discretion. 2. To the current market rates at company discretion for the customer that dont have major credit card on their own name.3. $14.95 per day for the customer that dont have verifiable proof of insurance. 4. $20.00 per day for the customer that between 18 and 21 years old, and over 75 years old or to the current market rates at company discretion. 5. Unlimited mileage does not apply to Local Renters.
NO-SHOWS
24 hours cancellation required. If not cancelled or canceled late, a no show charge of a one day rental will apply.
ONE-WAY
$45.00 fee will apply to one way rentals built-in the reservation. $65.00 fee will apply to one way rentals not included in the reservation.
OTHER
Customer must have valid drivers license, be between 25 and 69 years of age, have major credit card on their own name and have verifiable proof of liability insurance. Rate will be adjusted: 1. $10.00 per day for the customer that between 21 and 25 years old, and over 70 years old or to the current market rates at company discretion. 2. To the current market rates at company discretion for the customer that dont have major credit card on their own name.3. $14.95 per day for the customer that dont have verifiable proof of insurance. 4. $20.00 per day for the customer that between 18 and 21 years old, and over 75 years old or to the current market rates at company discretion.5. Unlimited mileage does not apply to Local Renters. Renter is responsible for parking, toll, traffic and any other violations. Renter upon return of the vehicle must pay all violations associated with the rental, otherwise $65.00 HANDLING FEE PER VIOLATION will apply.All penalties and fees will remain renters responsibility until completely satisfied with rental company and authorities.Customer must AGREE all parking, toll, traffic and/or any other violations and fees TO BE CHARGED TO THE CREDIT CARD(S) USED FOR THE RENTAL.
OVERSTAY
Customers must return their rental to the original rental location (if contract doesnt specify otherwise) in the same condition (except normal wear and tear) it was at the pick-up time not later than contract Expiry date. In case of late return contract will be recalculated at Additional day rate. Unlimited mileage does not apply. Mileage allowance will be calculated based on 200 miles per day, 1000 miles per week and 3000 miles per month whichever is less, except for Minivans and Luxury cars (150 miles per day, 750 miles per week and 2000 miles per month whichever is less).Customer may contact Company by phone or e-mail for the extension. Extension is not guaranteed and not valid without specific agreement from company employee. Agreement should include employee name, new expiry date and exact time of communication. All extensions are for single use only and do not apply to the following periods.
PAYMENT
We accept - MasterCard, Discover, Visa, and American Express credit cards. A minimum of $300.00 or amount equal to 150% of proposed rental credit card authorization required. Rentals 10 days and over may be charged at the time of pick up plus $300.00 authorization. Shorter rental may be paid upfront or after vehicle returned. Upfront payment will still require a credit card authorization. Company account and debit cards are also accepted - restrictions apply.
PICKUP/DROP
Upon arrival proceed to the RED sign shuttle stop (Hotel and Courtesy Shuttle Pick-Up) and board Hacienda Hotel shuttle to our office in the hotel lobby. You can call location to expedite your pick up. Please specify what terminal you are located. Shuttle hours for pickup are based on location hours of operation. Airport drop-off is available 24 hours. The location is one mile from LAX. Shuttle runs every 15-20 minutes.
REFUNDS-EARLY RETURNS
EARLY RETURN IS ALLOWED FOR COMPANY CREDIT ONLY. In case of early return contract will be recalculated at Additional day rate. Unlimited mileage does not apply. Mileage allowance will be calculated based on 200 miles per day, 1000 miles per week and 3000 miles per month whichever is less, except for Minivans and Luxury cars (150 miles per day, 750 miles per week and 2000 miles per month whichever is less). NO REFUND WILL BE ISSUED. Remaining funds, if any, can be used for a new rental within 36 months from the date of original rental.
RULES
Thank you for choosing Discovery Rent A Car Los Angeles (LAX)!1. Upon arrival proceed to the RED sign shuttle stop (Hotel and Courtesy Shuttle Pick-Up) and board Hacienda Hotel shuttle to our office in the hotel lobby. You can call location to expedite your pick up. 2. 24hour advance cancellation required or a 1 day no show fee will apply. 3. Rentals 10 days and over may be charged at the time of pick up. 4. Travel permitted within California, Nevada and Arizona only. Unlimited mileage applies to these states only. If restriction not met a fee $0.25 per mile will be charged for all mileage used with -0- mileage free allowed.
SHUTTLE
Upon arrival proceed to the RED sign shuttle stop (Hotel and Courtesy Shuttle Pick-Up) and board Hacienda Hotel shuttle to our office in the hotel lobby. You can call location to expedite your pick up. Please specify what terminal you are located. Shuttle hours for pickup are based on location hours of operation. Airport drop-off is available 24 hours. The location is one mile from LAX. Shuttle runs every 15-20 minutes.
SMOKING
Smoking is prohibited in our vehicles. $110 cleaning fee may apply.
TRAVELING TO CANADA
Traveling to Canada is completely prohibited. Up to $500 fee may apply at company discretion. In case of traveling to Canada contract will be recalculated at additional day rate. Unlimited mileage does not apply. If restriction not met a fee of 25 cents per mile will be charged for all mileage used with 0 mileage free allowed. Additional charges may apply.
TRAVELING TO MEXICO
Traveling to Mexico is completely prohibited. Up to $500 fee may apply at company discretion. In case of traveling to Mexico contract will be recalculated at additional day rate. Unlimited mileage does not apply. If restriction not met a fee of 25 cents per mile will be charged for all mileage used with 0 mileage free allowed. Additional charges may apply.
Age Requirements
Minimum Age: NONE
Age NONE to -
Optional Charges and Coverage


