Overall Rating:
Promptness of Service
Rate Quote Honored
Staff Knowledge
Staff Courteousness
Vehicle Availability
Vehicle Satisfaction
Value
Would Rent Again
Recommend to Others
4 out of 5 stars
5 stars:
(260)
4 stars:
(98)
3 stars:
(33)
2 stars:
(24)
1 star:
(27)
Based on 442 ratings
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Discovery Rent A Car Reviews

See Yelp review!
Tue Jan 10, 2017 - Renter Review Report abuse
Fast, easy and affordable
Wed Jan 4, 2017 - Renter Review Report abuse
The vehicle was an older MY minivan with extremely noisy engine/transmission. The USB port (the only one that was available) did not work. Expected a more recent MY with rear view reverse capability etc.
Tue Jan 3, 2017 - Renter Review Report abuse
Staff was very polite
Tue Jan 3, 2017 - Sheila Report abuse
The price and staff were great. The lady that helped me when I arrived was nice but was a little frazzled; I think she might have been overwhelmed. She took pictures and a video of the rental car and noted any previous damages on your rental forms. The car was great for the price. There was some damage on the car and smelled like someone had previously smoked in it. Also, I wanted to extend my rental for a few hours and Sergey was very helpful and offered me a great deal for the extension.
Sat Dec 31, 2016 - Renter Review Report abuse
Great value and courteous staff. Thank you!
Fri Dec 30, 2016 - Renter Review Report abuse
They people were very nice.
Thu Dec 15, 2016 - Renter Review Report abuse
Sergey Roshal honored his commitment by providing a $115.54 credit on a future rental within 36 months from date of original rental since the vehicle was returned one week early for the two week rental reservation. I look forward to being able to redeem the one week credit of $115.54 in 2017 or 2018 before the credit expires on a future Discovery Rent A Car reservation.
Tue Dec 13, 2016 - Renter Review Report abuse
I was very suprise of the location of the office but everything went well
Sat Dec 3, 2016 - Renter Review Report abuse
In over 40 years of renting cars, this was the worst experience I've ever had. The staff was not only not helpful, but rude. I've never seen an agency videotape every square inch of the vehicle like Discovery did. I've never before rented a car with almost 60,000 miles. When a warning light on the dash came on, it took 3 days to resolve that it was OK to use the car. The agency insisted I drive from Pasadena for an exchange rather than pick it up or have it towed. I'd never use Discovery .
Thu Dec 1, 2016 - Renter Review Report abuse